I've been on Facebook now for just a couple of weeks and am finding it very useful. One neat--but not unique feature-- is that I can post questions to my personal network. To bolster my SAP Global Survey, my current question is:"What trends do you see in social media?"
So far there has only been one respondent and that was from , the talented member of the Blog Business Summit team. She wrote that in Web 2.0 companies started blogs and in Web 3.0 they'll engage customers with social networks. She has taken her idea and extended it into a blog post.
I think that is a pretty savvy forecast of things to come. This idea will most certainly make it into my SAP Survey report--with attribution of course.
Do you have a thought on this? Will social networks become a standard feature of the online company of the future?
