Well it seems to be a good week for blog evangelism. First Dell awkwardly inserts toe into the blogosphere, now JupiterKagan president David Schatsky posts under the headline of "Bashed by the Blogosphere writes, "obviously we didn't handle communications with interested parties as smoothly as we might have," regarding the brouhaha Toby Bloomberg stirred up when she wanted to know how Jupiter could possibly make a corporate blog projection orders of magnitude higher than previous projections or those of us on the front lines are sensing.
This is no reason to gloat, although Toby is to be commended by her persistent, level headed journalistic approach, and Schatsky is to be commended for a timely response and a reversal of position.
What is to be commended, is that a concerned public is gaining resonance in its voice and large and powerful companies are learning the importance of listening and responding. People respond so much better if they think you are listening.