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June 30, 2008

HR Block beats analyst estimates. Did Social Media play a role?

In a time when most market news is bad, H&R Blocks has reported a stellar quarter. I wonder if social media may have played a role in it. As my interview a while ago with Paula Drum revealed the company has been using Twitter, Second Life, FaceBook and other social media to rejuvenate its market position and attract younger customers.

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