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Mike Krigsman reports that some guy tries to download software and has a bad user experience. He sends out email to someone at Microsoft and gets advice that doesn't properly work. Why is this news. Because the frustrated customer was Bill Gates, now in his last week inside Microsoft.
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Ha!
Posted by: Jenny. bloggess | June 25, 2008 at 10:20 AM
That story was pretty wild. I loved the part where Gates describes his experience: "In fact it is more like a puzzle that you get to solve. It told me to go to Windows Update and do a bunch of incantations."
Posted by: mkrigsman | June 26, 2008 at 05:21 AM
Mike,
Perhaops you should have gone to a store with a white apple on the front and asked for a MacBook.
Best,
Posted by: shel israel | June 26, 2008 at 07:25 AM
Agree whole heartedly with the Apple statement
Chris
mac technician
www.abcdatarecovery.co.uk
Posted by: Chris Tompkins | July 31, 2008 at 12:49 PM