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November 30, 2007

KD Paine, the NH Ptimary & the YouTube Factor

Reuters has an interesting clip on KD Paine's New Hampshire-based measurement group tracking YouTube  performances by presidential candidates in the nation's first electoral primary. She reports that in the video polls,  at least, Edwards is faring much better than  Clinton.  Perhaps it's because this is a visual cmpetition and he spends so much more time in the beauty parlor than she does.

In th article, KD points out that these videos are watched by people not just in NH, but nationwide and it remains to be seen what impact--if any--they will have on the electoral outcome, but it is a new and innovative measuring stick, so I'm not surprised that KD is the one who came up with it.


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Google to bid on mobile airways. Does anyone wonder why?

Reuters has an item saying tht Google will bid on scarce wireless spectrum airways today. The available bandwidth is seen as the last opportunity for a new wireless carrier in the US. Anticipation for the arrival of a Googlephone in these parts have been exceeded only by anticipation for the departure of the current American president or for Godot in an Irish Park.

Maybe there are other reasons for Google to go for the bandwidth, but I cannot think of one.


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November 29, 2007

The language of Social Media

I had forgotten that I had flunked Spanish in college, until I arrived at Evento Blog Espana. There were over 500 Spanish-speaking bloggers there, many of them who spoke no English. My being a keynote speaker was justified by a book I co-authored, which had been transferred into 10 languages including Turkish and ancient Chinese--but not Spanish. Still, I shared more in common with the folks I met, than with people who live in my own physical neighborhood.  Recently I told a neighbor that I had co-authored a book on blogging and he expressed surprise that I was interested in the lumber industry.

Yet there was never a communications problem. Attendees were bloggers.  They looked like bloggers and talked about Twitter and Vista and Windows live and why Twitter was so extremely cool. In the end, we shared passion about social media and how it is transforming business, government and culture. From the dais, speaking through a translator, I advised them to try blogging more in English.

If the world of social media is to evolve into a single world, one of two things need to happen:

(1) Translation  technology needs to get a lot better than we experience at Google Translate or Babelfish. There is evidence that this is starting to happen. Over at dotSUB.com, you can get near-instant subtitles in a variety of languages for online videos.

(2) There needs to be a universal language. Increasingly, that language is English.  In countries where parents were taught Russian in schools, the kids today are being taught English. It has very little to do with politics and a great deal to do with economics.  The largest and most lucrative markets are English speaking.

It felt a bit awkward, standing on a stage where there were only two English speaking presenters, myself and Twitter's Biz Stone facing 500 Spanish speakers, It felt like I was trying to push an American agenda, which is rarely, if ever, the case.

But most of the bloggers I met were business focused.  Social media for them is in part a business toolset and I feel strongly that they will serve many of their needs by evolving from the local network to the international network requiring communications in English.

I also have a selfish objective. I met a lot of cool people and I have a hunch they have cool blogs and I would like to be able to read and understand them without the goofy intervention of Google Translate.   

I am an admirer of the Dalai Lama who is often quoted as saying we are all alike and I believe it is true.  But there are so many ways for communications to break down and for people to not understand how alike we are. 

The more of us who share a common language, the less often that will happen.  If English is not the language of choice, then go look at the link I inserted to Biz Stone's blog.  We could all just learn to speak cat.

November 28, 2007

Google Fingers Anonymous Israeli Sniper

Duncan Riley takes a couple of well-placed shots at Google for voluntarily turning over the IP address of an anonymous Israeli blogger to an Israeli court. He likens it to the famous Yahoo/ China case , Google's previous refusal to comply with US efforts to mess with user privacy and of course makes the cursory reference to Google's 'Do no evil' slogan.

I very often agree with Duncan on issues of this nature and like to think I was one iof the early and frequent indignant shriekers in the Yahoo case. But I think Duncan misses the essential issue in the new Google case.

This is an issue of an anonymous blogger making repeated accusations of criminal behavior by a government council. The accusers, posting on Blogger, provided no evidence to back up the claims, and no accuser's face, making it impossible to judge whether the serious charges were based on concern for public good or personal nastiness.

I take a strident view of anonymous bloggers.  Generally, I don't give credence to people who lack the cajones to stand by their words.  Their are exceptions. EA Spouse was the first anoymous blogger that I know of.  She did it out of fear of employer reprisals against her husband and the anonymity seemed justified to me.  More recently we had Dan Lyons using Fake Steve Jobs as a legitimate form of satire.  Now, I don't care much for Lyons and my reasons are in part personal. But he did prove the use of "character blogging" could be both entertaining and an effective way to make a point.

This Israeli case is quite different from either of these. In this case, some masked sniper has stepped out from behind a tree and fired off three shots. The intention appears to be false and inflamatory. Google contacted this erstwhile assassin, asking him or her to step forward and perhaps give cause for why people should believe the charges. They did not. 

So Google took the initiative.

Something there is in us that does not like rats, and Duncan implies that Google has played the rodent's role in this instance. I think not. I see Google as a neighbor who could point authorities to an apparent perpetrator on who attempted a violent and contemptuous act.

It seems to me, the company has acted as more like a good citizen than a rat.

November 24, 2007

Biz Stone tells Twitter Story at EBE07

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[Twitter's Biz Stone at Evento Blog Espana. Photo by Shel]

One of the real high points of EBE 07, was meeting and spending time with Twitter co-founder Biz Stone & his wife Livia.  It turns our we both have a few things in common.  We both attended Northeastern University in Boston and now we both live in the San Francisco Bay Area.  Also we both think Twitter is an amazingly useful phenomenon. Of course, he has more at stake in that than I do.

Biz was relaxed onstage.  He told his story in the same relaxed manner that he told me stries at the bar the day earlier. He talked about inauspiciously starting his career stacking books for the staid Boston publisher Little Brown & Co, who still designed book jackets by hand.  One day, Biz designed a jacket on a PC, printed it out and slipped in into a stack headed to the creative department for review. He got discovered and was promoted to be a book jack designer.

Eventually he co-founded a software company in Boston.  It struggle to find a collaborative way to communicate software and discovered Blogger, the pioneering software from a startup named Pyra, which had been co-founded by Evan Williams and eventually acquired by Google.

Evan and Biz became online friends.  Eventually, Evan would invite Biz to join the Google Blogger team.  But then Evan would depart to start Odeo, a venture backed podcast company. Biz eventually followed. Both were fond of SMS and Twitter was started as a little hack for the Odeo team to use for communications.

The Odeo team loved the simple little program.  It helped them understand and share the little things going on in the office--who was in a  good or bad mood, who needed help with a problem, etc.

One weekend, Biz and most of the Odeo team were slaving at the office as is commonplace in startups.  But not  Evan.  He was enjoying wine tasting in Napa Valley & he Tweeted the team  a report of himself enjoying wine & sunshine. It cracked the team up, all at once as they read the little Twitter blast. It was different from hearing about it as a Monday morning review, because they learned about it as it happened and while they were still slaving while Evan was playing.

That everyday type of incident was what transformed the Odeo podcast team into the Twitter microblog team. They returned the money that VCs had invested into Odeo and the startup team restarted in a new direction.

Twitter doesn't give out a lot of numbers.  I had asked Biz earlier if Valley rumors that the company had 10 million users was accurate and he declined to tell me. He said that Twitter's success measurement was the number of messages, not the # of users.  He repeated this onstage, but never did serve up any numbers on the subject. There is little doubt that Twitter is the world's most popular microblogging tool, no matter how you measure it.

When I spoke the previous day, I received all of three questions from attendees. Biz must have received 30. The reason: attendees could Tweet them to the moderator who was interviewing Biz. It was a good display of Twitter's efficacy as a communications tool.

Biz had also talked about Twitter's amazing abilities to provide 140-character bulletins of fast-breaking news, using a recent San Francisco earthquake as an example. I was at a blogging dinner for Hugh MacLeod when that occurred. I earned of the quake when my wife called me. Withing minutes, we in the room, who never felt the quake were spreading a word through RTwter as were hundreds, perhaps thousands, of Tweeters in the Bay Area.

The topical news was moving across the screen of mobile devices so fast you could not read it. My iPhone was working so hard, it bacame a little hot in the hand.  I pictured clouds of smoke coming out of it.

45 minutes later, SFGate, the official site of the ailing San Francisco Chronicle reported on the quake.  As far as I could tell, that was the first quake news report through an officil channel and it was more detailed than what w had learned on Twitter.  But by then, those of us using Twitter, knew most of the facts we needed and so did our friends all over the world.  In fact, the incident marks the largest and most collaborative US-based example of Citizen Journalism that I know and it happened because of this simple little SMS program.

I have only recently met both Biz and Mark.  They both impress me. I am relieved that I have both heard that advertising is unlikely to e part of their business model--once they have a business model.  They both talk of their abundance of choices for revenue.  This scares me just a little bit.

While Biz insists that they will cross the revenue bridge was they are certain of the reliability and feature sets of the product, my experience with startups has shown me that lack of focus has been the cause of death in too many promising youg companies. I hope this sharp and vauable team chooses a course and sticks with it sooner, rather than later.

My unanswered question at EBE07

During the Q&A at the end of my talk, an attendee asked a lengthy question, which my interpreter seemed, for some reason, unable to summarize.  So the question went unanswered, something I hate to do.

A few minutes ago, a bilingual member of the audience explained that the the attendee noted my contention that social media was disrupting virtually all institutions including business, government, education and the media. He wanted to know how I balanced this against the issues of copyright protection, laws, invasions of individual privacy, DRM, etc.

I'm sorry I was unable to answer.  I had been able to understand what he was asking, I would have told him that large organizations are acting as they always do as they retreat in power and position.  They hide behind walls of legislation and litigation. We are in an era when the recording industry is suing its customers; when telephone carriers are trying to get the US Congress to deny poor people equal access to the Internet and cable companies are bring billion dollar suits against innovators like Google.

The effect of all this is that they effectively delay the inevitable. They make billions of dollars as they slow the rate of their own decline. But in the end, innovation wins. In the end, open will be closed, less expensive will defeat more expensive and those who use power to serve the institutions at te expense of consituents will be the losers.

If someone reads this post and can translate it to the person who asked the question, I would very much appreciate it.

Microsoft is funny & self effacing at EBE7

The head of Microsoft in Spain is drawing laughter and applause from the dais at Evento Blog Espana (EBE07).  Not sure what he' saying, but he just showed a really funny clip of what the iPOD packaging what have looked like if it had been done by Microsoft, who would have named it the iPOD for Windows XP 95 and would have filled the box with charts, legal disclaimer and awardicons.

This is what we meant n Naked Conversations about putting a human face on that blue monster.

Do we need a Facebook Bill of Rights?

My Finnish friend Risto Linturi an author and furturist has formed a fast-growing Facebook group called Constitutional Facebook, which argues that everyone's favorite social network maintains all the responsibilities but guarantees none of the rights. He explainsin a group letter:

"Facebook seems basically a good thing for us. I think the staff is doing their best. I also feel that we as users are investing a lot. We as users need some basic guarantees and rights, which Facebook should honor. Transparency is one of them, privacy, trust, copyright and security are others. Current agreement does not cover these. Facebook requires all rights and does not accept any responsibilities."

Like Risto, I see Facebook as a good guy group whose founding team has performed in a trustworthy and admirable way. I have little dout, that the agreement most of us signed without reading was drafted by lawyers who focused on protecting their client, which is what they are supposed to do.

But, Facebook is a Global force and the company would be wise to follow Risto's prodding and draft a user's bill of rights, soonner rather than later.

November 23, 2007

Learning the Language of Evento Blog Espana

1000 empty seats

[ 1000 Empty Seats at Evento Blog Espana. Photo by Shel]

From where I sit, there is a room behind me that has nearly 1,000 empty seats. In a few hours, I am told it will be filled, as Evento Blog Espana begins. I am kickoff keynoter.  Twitter co-founder Biz Stone is the bookend.

It has already become a very interesting experience. The producers have been awesome hosts, doing everything possible to make Biz and me feel extremely well received. Seville, or Sevilla, is a wonderful Southern City that stays up late and bops from one taopas bar to the next. The main Cathedral and the Alacazar Palaces, where Christopher Columbus got permission to sail to "the Indies" is one of those jaw-dropping wonders.

Out first event was unique in my experience. The Spanish state of Andalucia's Minister of Culture visited to announce wikanda.es, a wiki where Andalucians will be encouraged to tell their personal stories, for current and future people to see and hear.  This is the type of online story-telling that I think shows the real power of social media.

Biz, his wonderful wife Lyvia and I have met some wonderful people, mostly bloggers.  language is a slight problem, but as I have come to understand, most people in most places are very much alike.  And most people active in blogging and social media are eager to meet people from other places and share experiences and conversations.

It helps me relax.  I will be presenting to this audience through German (pronounced Herman) our interpreter and I am nervous about language being a barrier, since part of my talk is about--language being a barrier.

In the end, language may just be a speed bump.  In the end, people are just people and I look forward to the glory of being the guy on the stage.

November 18, 2007

Facebook said to be bidding on Chinese Social Network

Duncan Riley over at Techcrunch has pointed to a Times story reporting that Facebook has bid $85 million [USD] for Zanzuo, a very popular Chinese language social network. This would give Facebook, it's first Chinese-language beachhead in the exploding Chinese language beach head.

Isaac MaoWhen I interviewed Chinese blogger-investor-entrepreneur Isaac Mao, for my SAP Global Survey, he told me that Facebook was growing rapidly among English speaking Chinese as was Twitter.  That's good.  But the language of China is Chinese, not English and the potential of Zanzuo is that it could make Facebook one of China's leading destination sites and probably the most popular site under Western ownership.

The deal is not yet accepted. It will be interesting to see which way this goes.