Dennis Howlett over at Accman Pro had a fascinating interchange yesterday, after reviewing a new WebEx competitor named vyew. A few minutes after publishing, Steve Checkley posts a complaint that the new Web 2.0 company does not let users share a live desktop.
Someone else complains that it doesn't support PowerPoint sharing either.
At 6 pm, a vyew spokesperson, Tim H. chimes in saying in fact that PowerPoint is supported then a little after midnight, Tim H. responds to say the company listened to Checkley in the morning and will support live desktop sharing THIS Week.
Talk about listening to your customers. This has to set a new record for responsiveness for user-requested refinements. My congratulations to vyew. My advice for next steps: start your own blog, vyew, so that you can have more direct exchanges with customers.
